Technology and Strategic Services
Online Help Desk
MDE Network Support
Please click here if you work for the MDE Agency in the Jackson Metro Area and you need tech support.
-I can't log on to the network
-My computer will not boot up
-My computer is running slow
MDE Application Support
Please click here if you need support with applications such as MSIS, SPS, or TIMS.
K-12 Network Support
Please click here if your school district requires network assistance.
-The school district network is down
-I need help setting up my Clark Box
-I need help with server setup
-I'm having problems with distance learning
MDE Self Service
Reset your password
Update your Profile
Unlock your MDE account