Office of Technology and Strategic Services
Online Help Desk
MDE Network Support
Please click here if you work for the MDE Agency in the Jackson Metro Area and you need tech support.
-I can't log on to the network
-My computer will not boot up
-My computer is running slow
MDE Application Support
Please click here if you need support with applications such as MSIS, SPS, or TIMS.
K-12 Network Support
Please click here if your school district requires network assistance.
-The school district network is down
-I need help setting up my Clark Box
-I need help with server setup
-I'm having problems with distance learning
MDE Self Service
Reset your password
Update your Profile
Unlock your MDE account